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Shipping & Returns

Once you have placed your order you will be contacted by e-mail to confirm your order. For your protection, red bottom shoes insures and registers all items for their full value.


Order Confirmation and Tracking:
Once you place your order by clicking on the "Checkout" button, you will see the order confirmation page and an e-mail containing your red bottom shoes
 order number will be sent to you. If you do not receive the confirmation email, Contact us by email at contact us.


Orders usually ships in about 1~5 days, once your order has been shipped, an e-mail will be sent to you within the next 24 hours reflecting that your order has been shipped with tracking numbers. It will indicate which carrier was used and a method of tracking the order to your door. The shipping time is about 4~7 days.


Delivery is guaranteed. In the event that your package is lost or seized we will reship once at our expense. We will mark the goods as a gift to you so that you needn't to pay the import tax or duty charged to your package.

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